FAQ with IMLA’s New Member Portal

How to Set Up Your Member Portal Account:

Everyone has to do this their first time logging into our new system.

Everyone will have their own account, whether attorney, administration, paralegal, etc. You should not be logging in as another person to register yourself or other people. Everything can be done from your own personal account.

1. Go to our https://members.imla.org/.
2. Make sure you are on the “Set Up an Account” tab. Enter your email address IMLA has on file, set a password, and enter your first and last name (You only need to go to the “Set Up an Account” tab the first time you are logging in).
3. On the next screen, you should be able to type your full name in. Once you have done so, the system will search our records for any matches. If you had a MyIMLA account before we switched over to the new system, your record should pop up, and you should be able to link your old information to your newly set up account.
4. Your account should be set up!

How to Register a Group (or anyone other than yourself) for Events:

Please be sure you are logged onto your own account to process the registrations.

1. Login to the IMLA Membership Portal.
2. Click “Events”. A dropdown menu will appear. Click “Browse Upcoming Events”.
3. All of our events that are open for registration will appear. Select the event you wish to register for.
4. Select the event you wish to register a group for.
5. It will take you to the event’s home page. Select “Group Registration” under the event’s cover photo.
6. You will see “You are not a manager of any registration groups for this event. Start new registration group to continue.” Click “Start new registration group”.
7. Enter your “Group Name” into the textbox or keep the auto generated name.
8. Click “Register Attendee”
9. A dropdown menu will appear. This contains everyone in your organization. Select one member from the group you are registering. If you do not see the member you are looking for, they may not yet be in our system. Scroll to the bottom of the list and select “Add someone not on this list” to get them added.
10. Press “Continue”. This will take you to the “Basic Information” page. Make any necessary changes, then click “Save Changes”.
11. Select a registration package. Click “Save Changes”.
12. It will take you back to the group registration page. You should see the person you just registered under “Pending Registrations”. Follow steps 7-10 above until every person in the group is listed under “Pending Registrations”.
13. Once everyone is under “Pending Registrations”, select “Complete Group Purchase”.
14. Select your donation preferences, then insert your credit card or banking information. You may securely save this information to your profile for future purchases.
15. Once your payment information is in, select “Next”. This will allow you to review your order. If everything looks correct, select “Complete Purchase”. A receipt will be emailed to you and any emails you add to receive.

How to Register Yourself for Events:

This is only intended for yourself, please do not register other people through this method.

1. Login to the IMLA Membership Portal (follow the above steps if it is your first time logging in).
2. Click “Events”. A dropdown menu will appear. Click “Browse Upcoming Events”.
3. All of our events that are open for registration will appear. Select the event you wish to register for.
4. It will take you to the event’s home page. Click “Register”.
5. The “Registration Info” page will show you the registrant’s information. If everything looks correct, select “Next” at the bottom of the page.
6. You will now be on the “Order Details” page. Select your donation preferences.
7. At the bottom of the ‘Order Details” page, you will be able to make your payment using a credit/debit card, bank account. For select events, you are able to be billed and pay later.
8. Select “Add a credit/debit card” if you would like to pay by card. Select “Add a bank account” if you would like to pay through a bank account.
9. Input your card/bank account information. At the bottom of the input section, you have the option to “Securely save this card/account on my account for later use.” Check the box next to this option if you would like to save the card/account to your membership account.
10. Once your payment information is in, select “Next”. This will allow you to review your order. If everything looks correct, select “Complete Purchase”. A receipt will be emailed to you and any emails you add to receive.

Please Read First:

All organizations can designate contact into 3 roles:

• Primary Contact – This will generally be the organizations Chief Legal Officer. They will have access to everything in their Member Portal.
• Billing Contact – This role would have access to organization invoices, such a membership renewals, and would be able to get them paid.
• Office Admin –  This role would have access to make edits to the organizations membership list, adding and removing individuals as they join or leave your office.

Please contact info@imla.org to let us know who you would like to designate as your billing contact and office admin. We are able to place more than one person in these roles, if you have multiple in your office.

The steps below are only something a primary contact or billing contact will be able to do.

How to Set Up Your Member Portal Account:

Everyone has to do this their first time logging into our new system.

Everyone will have their own account, whether attorney, administration, paralegal, etc.

1. Go to our https://members.imla.org/.
2. Make sure you are on the “Set Up an Account” tab. Enter your email address IMLA has on file, set a password, and enter your first and last name (You only need to go to the “Set Up an Account” tab the first time you are logging in).
3. On the next screen, you should be able to type your full name in. Once you have done so, the system will search our records for any matches. If you had a MyIMLA account before we switched over to the new system, your record should pop up, and you should be able to link your old information to your newly set up account.
4. Your account should be set up!

Renewing your Membership:

1. Login to the IMLA Membership Portal

We will first check to see if there is already an open renewal invoice:

1. Click “Financials”. A dropdown menu will appear. Click “Make a Payment”.
2. You should see the membership invoice open for payment at the top.
3. Select the checkboxes for the invoice(s) you would like to pay.

If you do not see an open renewal invoice, we will need to open one up:

1. Click “Membership”. A dropdown menu will appear. Click “Join/Renew”.
2. If you see, “Your membership is not up for renewal.”, you already have an open invoice, follow the above steps.
3. Select which ever renewal fits the membership package you have.
4. Go through the process or verifying information and adding your payment information at the end.
5. This should renew your membership!

Please Read First:

All organizations can designate contact into 3 roles:

• Primary Contact – This will generally be the organizations Chief Legal Officer. They will have access to everything in their Member Portal.
• Billing Contact – This role would have access to organization invoices, such a membership renewals, and would be able to get them paid.
• Office Admin –  This role would have access to make edits to the organizations membership list, adding and removing individuals as they join or leave your office.

Please contact info@imla.org to let us know who you would like to designate as your billing contact and office admin. We are able to place more than one person in these roles, if you have multiple in your office.

The steps below are only something a primary contact or office admin will be able to do.

How to Set Up Your Member Portal Account:

Everyone has to do this their first time logging into our new system.

Everyone will have their own account, whether attorney, administration, paralegal, etc.

1. Go to our https://members.imla.org/.
2. Make sure you are on the “Set Up an Account” tab. Enter your email address IMLA has on file, set a password, and enter your first and last name (You only need to go to the “Set Up an Account” tab the first time you are logging in).
3. Make sure you are on the “Set Up an Account” tab. Enter your email address IMLA has on file, set a password, and enter your first and last name.
4. On the next screen, you should be able to type your full name in. Once you have done so, the system will search our records for any matches. If you had a MyIMLA account before we switched over to the new system, your record should pop up, and you should be able to link your old information to your newly set up account.
5. Your account should be set up!

How to Add New Contacts to your Organization:

1. Login to the IMLA Membership Portal
2. Click “Account”. A dropdown menu will appear. Click “My Organization’s Contacts”.
3. All of the contacts in your organization will be listed.
4. To add a new contact, select “Add New Contact”.
5. Add the new contact’s name, email address, job title, and any additional information.
6. Click “Save Changes”
7. The contact should now appear with the rest of your organization’s contacts.

How to Remove Contacts from your Organization:

1. Login to the IMLA Membership Portal
2. Click “Account”. A dropdown menu will appear. Click “My Organization’s Contacts”.
3. All of the contacts in your organization will be listed.
4. Next to each contact, there will be a button that says “Remove”.
5. Click “Remove”.

How to Edit Contacts in your Organization:

1. Login to the IMLA Membership Portal
2. Click “Account”. A dropdown menu will appear. Click “My Organization’s Contacts”.
3. All of the contacts in your organization will be listed.
4. Next to each contact, there will be a button that says “Edit”.
5. Click “Edit”. This will take you to a contact’s profile, where you will be able to edit their information.