As local governments seek to streamline processes and efficiently utilize funds in continually decreasing budgets, some are turning to automated phone calls and text messages (“robocalls” and “robotexts”) as a cost‐effective option to communicate with citizens. This session discusses the applicable federal laws and regulations that govern automated calls, including the Telephone Consumer Protection Act of 1991 as well as the associated FCC rules, orders, and rulings, with a focus on the FCC’s Broadnet Order on Reconsideration, released December 14, 2020, that formally applied these federal laws and regulations to local governments and their contractors. This session also discusses practical considerations and best practices for local governments when contacting citizens by automated calls and texts, including those related to telephone town halls, municipal court cases, water utility service, and COVID‐19 information.
Speakers: David Johnson
*all times listed are in Eastern Standard Time
2024 IMLA Mid-Year Seminar
Washington, D.C.: Thursday, April 18 – Sunday, April 21, 2024
Omni Shoreham Hotel
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2025 IMLA Mid-Year Seminar
Washington, D.C.: April 25 – April 28, 2025
Omni Shoreham Hotel
2026 IMLA Mid-Year Seminar
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Omni Shoreham Hotel
2024 IMLA 89th Annual Conference
Orlando, FL: Wednesday, September 25 – Sunday, September 29, 2024
Hilton Orlando Bonnet Creek
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2025 IMLA 90th Annual Conference
New Orleans, Louisiana: Friday, October 17 – Tuesday, October 21, 2025
Hilton New Orleans Riverside
2026 IMLA 91st Annual Conference
Salt Lake City, Utah: Wednesday, September 23 – Sunday, September 27, 2026
Hyatt Regency Salt Lake City
2027 IMLA 92nd Annual Conference
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Hyatt Regency Denver at Colorado Convention Center
Employment Law Program
Virtual
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IMLA in Italy
Lake Como, Italy
October 16-20, 2024
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